FREQUENTLY ASKED QUESTIONS

    You can choose from several options for entering your operating dates. If you are not open all year round, select the “Seasonally” option in the “Opening Times” menu, and set the actual operating period by using the “New opening times” button and clicking on the calendar icon in the blank cell where you can select the opening and closing dates of your operating period from the pop-up calendar. You may set more than one operating period in the NTDSC. If you enter a new opening times row, do not leave it blank; delete it before continuing with the registration. Data supply is required even though the accommodation is closed.
    Error message: You have no right of representation/authorisation for this tax number. The authorisation of users registered in the Citizen Portal is automatically verified by NTDSC when the data are entered. Automated verification is carried out in three sets of public records – company register, self-employment records, register of dispositions. If the system detects an error in the data entered during the automated verification process, it will not complete the registration.
    If this happens, you will need to have the ID verified by the issuing authority (e.g. tax authority). If you do this, you can provide proof to the HTA that you have taken steps to resolve your data problem within the registration deadline.

    In order to register, you will need your username and password for the Citizen Portal, and the details of the person or organisation providing accommodation.

    You need to provide the following information on the accommodation establishment:

    • Name of the accommodation establishment
    • Statistical code (where available, depending on classification)
    • Registration number of the establishment issued by the local government
    • Address
      • If there is no address, the topographical lot number
    • How long the establishment is expected to be open during the year
    • Classification data on the establishment corresponding to its type (if available)
    • Capacity data: rooms (residential units), beds (places), maximum number of extra beds, number of accessible rooms
    • Accommodation establishment data, e.g. operating licence number (if there is a catering unit)
    • Whether there is a pool on the grounds:
      • pool data: area (m2), maximum permitted capacity of the pool (number of people), pool surface area (m2)
    • Property management system data – if in place already or yet to be purchased.
    Data supply is performed automatically between your property management system and NTDSC provided that the required conditions are in place (e.g. Internet access). For completing the registration and performing the data supply you need to make sure that the chosen property management system is able to transmit data to NTDSC, that you have completed registration of the accommodation establishment and submitted a request for certification. (If you are using a system other than the ‘Én Vendégszobám’ application).
    When you first connect to the system, a personal account will be created for you. Please provide a personal e-mail address if you have one, that is not associated with either the accommodation service provider or the accommodation establishment.
    Please enter the telephone number and e-mail address you use for your company’s contact details.
    If you are engaged in accommodation service activities as a type of entity other than the business association choices available, please contact the NTDSC online Customer Service by clicking the “Any questions?” button in the bottom right corner of the NTDSC Portal, or on the telephone at +36 1 58 58 588. If you get in contact, we will help you with the identification required for your registration.
    After the Citizen Portal login details have been entered, an automated verification process is run in three sets of public records: company register, self-employment records, register of dispositions.
    If the data in any of the public records are incorrect, you will need to cross-check your data with the competent authorities. Please return to registration as soon as you have clarified the authorisation.
    Please contact the NTDSC Customer Service.
    Please contact the NTDSC Customer Service.
    No. In order to save the data you entered during registration, you will need to enter data for at least one accommodation establishment.
    If your operating period/opening times have changed, you will need to change the data in the NTDSC.
    Yes.

    You must supply the following data:

    • Area of the pool (m2)
    • Registration number of the pool
    • Maximum permitted capacity of the pool (number of users): The maximum permitted capacity of the pool is equal to the maximum number of users allowed in the pool area at any one time.
    • Maximum permitted daily capacity of the pool (number of users): Maximum permitted daily capacity means the number of users allowed to enter the pool area from opening until closing time for the purpose of using the pool facility
    • The calculation method is set out in detail in Chapter V, “Public baths capacity” of Decree 37/1996 (X. 18) of the Ministry of Social Welfare
    • Water surface area (m2) of the pools in the facility: The sum of the surface areas of all the pools in the facility (m2)

    If you have a pool facility but some of the above data are not available, please contact the NTDSC Customer Service.

    If you added a pool unit by mistake or your pool has closed down, you can delete it at any time by clicking the “delete” icon next to the last cell.
    If you added a restaurant by mistake or your restaurant has closed down, you can delete it at any time by clicking the “delete” icon next to the last cell.
    Yes.

    In accordance with Article 5 (1) of Government Decree No. 235/2019. (15 October) on the Implementation of the Act on the Responsibilities of the State Regarding the Development of the Tourist Regions the accommodation provider is obliged to register on the electronic interface operated for this purpose by the operator of the National Tourism Data Supply Centre within 5 days after the commencement of the accommodation service activity.

    For more information, please go to https://info.ntak.hu/en/softwares.

    Before you get your certification, your property management system developer may assist you, or may prepare files for requesting the certification to be signed which can then be uploaded onto the NTDSC Portal. When these have been uploaded, NTDSC will generate the certification you need to upload to your property management system.
    Go back to the edit section of the accommodation establishment to see your uploaded certification.
    We will send you an e-mail to the contact e-mail address for your accommodation establishment.
    You can complete your registration without uploading a request for certification to be signed by clicking the Save button, but if you complete the registration without uploading such a request, you must upload the certification and launch the request process in the edit section of the accommodation establishment before submitting data for the first time.
    No. You may not supply data without uploading the certification. Please upload the certification and launch request processes in the edit section of the accommodation establishment before starting your data supply.